Privacy Policy

1. Information We Collect

Information You Provide

When you fill out our contact or estimate request form, we collect the information you submit. This may include your name, phone number, email address, property address, and a description of your project. We only collect what you choose to share.

Information Collected Automatically

When you visit our website, our hosting infrastructure and third-party analytics tools may automatically collect certain technical information. This includes your IP address, browser type and version, the pages you visit, the time and date of your visit, and how you arrived at our site (for example, from a search engine or another website).

Cookies

Our website may use cookies - small text files stored on your device. Cookies help us understand how visitors use our site. Analytics services we use may set their own cookies. You can instruct your browser to refuse all cookies or to notify you when a cookie is set, though some parts of the site may not function properly if you do.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests or general inquiries.
• To schedule and complete the services you have requested.
• To communicate with you about your project, including follow-up after service is completed.
• To improve our website and understand how visitors interact with it.
• To comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. How We Share Your Information

We may share your information in limited circumstances:

• Service providers. We use third-party tools such as form platforms, analytics services, and website hosting providers. These vendors process data on our behalf and are required to keep it confidential.
• Legal compliance. We may disclose information if required by law, court order, or governmental authority.
• Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction, subject to the same privacy protections.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purpose for which it was collected - typically for the duration of a project and a reasonable period afterward for recordkeeping and follow-up. We may retain certain technical or aggregate data for longer periods to analyze website performance. When information is no longer needed, we delete or anonymize it.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to certain exceptions.
• Opt out of certain data uses, such as analytics tracking.

To exercise any of these rights, contact us at the email address below. We will respond within a reasonable time.

6. Third-Party Links

Our website may contain links to third-party websites. We do not control those sites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit through a link on our website.

7. Security

We take reasonable steps to protect the information you share with us from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out: